How Can We Help Today?
Whether you need guidance choosing the right racket or have a question about your ball machine order, our team is ready.
Choose Your Preferred Channel
Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your package from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. If your racket, ball machine, or accessory does not meet your expectations, please review our Return Policy page for full details on how to start the process.
Can I exchange an item for a different size or model?
Yes, exchanges are available within our return window. If you need a different racket grip size or want to swap a net for another model, contact our team and we will walk you through the steps.
How do I choose the right tennis ball machine?
It depends on your skill level, court setup, and training goals. Our ball machines range from portable models for casual practice to advanced units with programmable drills. Send us a message and we can help match you to the right machine.
Do you carry equipment for both recreational and competitive players?
Absolutely. Our catalog includes rackets, nets, launch monitors, and training tools suited for passionate recreational players as well as competitive athletes looking to sharpen their performance on the court.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
Drop Us A Line
Business Hours
Our Commitment To You
Fast Response
Our team replies to every inquiry within 24 hours so you can get back on the court.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
Performance-Driven Selection
Owned and operated by Pro Tier Tennis, every product is chosen to help elevate your game.
30-Day Returns
Not the right fit for your game? Our return policy makes it simple to start an exchange or return.
